ThruWire helps software companies build customer-facing AI products that cross the chasm.
[Trust us, look down.↓ ]Bad Choice 01
Customers assemble the workflow in Claude, Codex, or a third-party orchestration platform.
Bad Choice 02
You orchestrate the full multi-agent system inside a platform you control.
Before ThruWire
Your product supplies data and tools to Claude or Codex. Your customers use the AI assistant to connect the dots. Their goals, decisions, artifacts, and next steps accumulate outside your product.
After ThruWire
Your product maintains a living model of each customer’s work. Claude or Codex orchestrates that model inside your product. Every interaction moves the work forward and improves what happens next.
Keep customers in their agent of choice
Make their product the durable home for customer state and work
Shape how agents interact with their product
Give humans visibility into what agents did and why
Coordinate multiple agents and humans around shared work
Understand how agents are using their product
Capture structured data from agent activity and outcomes
Preserve gross margins with bring-your-own-agent and bring-your-own-model architectures
04.1
Represent the domain’s objects, workflows, constraints, and relationships as schema.
04.2
The schema tells agents what work exists, what actions are valid, and what context matters.
04.3
Agents perform work by creating and updating domain objects rather than producing ephemeral chat.
04.4
The schema and current state determine the right interface for humans to inspect, interact with, and intervene in the work.
04.5
Humans can understand what happened, provide judgment, approve work, correct it, or take over.
04.6
Human judgment, agent behavior, and accumulated outcomes inform how the schema, rules, and workflows evolve.
05.1
We study how AI-generated work can remain coherent as goals, information, and decisions change. Our work on durable artifacts and execution lineage underpins the ThruWire Pattern.
05.2
You know the outcome your product can own for your customers. Together, we map the data, technology, and experience required to carry them there.
We turn that throughline into a product strategy, system design, and working customer experience.
05.3
We have applied the ThruWire Pattern in working software.
Our proprietary platform combines a programmable interface for AI assistants, structured work with explicit dependencies, targeted updates when information changes, and a real-time experience your customers can inspect and steer.
We use this working system with your team to move from product strategy to a functioning customer experience without rebuilding the underlying infrastructure for every engagement.